Shipping Policy
Shipping Policy
Last Updated: February 11, 2025
1. Shipping Locations
We currently ship across India, covering all major cities and towns. International shipping is not available at this time.
2. Order Processing Time
- Orders are processed within 24-48 hours of payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
3. Estimated Delivery Time
- Metro Cities: 3-5 business days
- Other Locations: 5-8 business days
- Remote Areas: 7-10 business days
Delivery times may vary due to unforeseen circumstances such as weather, courier delays, or high order volumes.
4. Shipping Charges
- Orders Above ₹1,500: Free shipping across India.
- Orders Below ₹1,500: ₹50 shipping charge applies.
- Cash on Delivery (COD) Orders: ₹200 advance payment required to confirm COD orders.
- Shipping charges (if applicable) will be displayed at checkout.
5. Cash on Delivery (COD) Policy
To prevent COD abuse, we require a ₹200 advance payment for all COD orders. The remaining amount is payable upon delivery.
- If the advance payment is not completed within 24 hours, the order may be canceled.
- Non-acceptance of COD orders may result in a restriction on future COD purchases.
6. Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS to track your package in real time.
7. Delivery Partner & Address Policy
- We use trusted courier partners like Delhivery, Bluedart, Ekart, and India Post.
- Ensure your shipping address is accurate and complete. We are not responsible for delays due to incorrect addresses.
8. Delays & Issues
- If your order is delayed beyond the estimated delivery time, please contact our support team.
- In rare cases of lost shipments, we will initiate a replacement or refund as per our policy.
9. Contact Us
For any shipping-related queries, reach out to our support team:
📧 Email: queries.hrbrothers@gmail.com
📞 WhatsApp/Call: 7303362101