Shipping Policy

Shipping Policy

Last Updated: February 11, 2025

1. Shipping Locations

We currently ship across India, covering all major cities and towns. International shipping is not available at this time.

2. Order Processing Time

  • Orders are processed within 24-48 hours of payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.

3. Estimated Delivery Time

  • Metro Cities: 3-5 business days
  • Other Locations: 5-8 business days
  • Remote Areas: 7-10 business days

Delivery times may vary due to unforeseen circumstances such as weather, courier delays, or high order volumes.

4. Shipping Charges

  • Orders Above ₹1,500: Free shipping across India.
  • Orders Below ₹1,500: ₹50 shipping charge applies.
  • Cash on Delivery (COD) Orders: ₹200 advance payment required to confirm COD orders.
  • Shipping charges (if applicable) will be displayed at checkout.

5. Cash on Delivery (COD) Policy

To prevent COD abuse, we require a ₹200 advance payment for all COD orders. The remaining amount is payable upon delivery.

  • If the advance payment is not completed within 24 hours, the order may be canceled.
  • Non-acceptance of COD orders may result in a restriction on future COD purchases.

6. Order Tracking

Once your order is shipped, you will receive a tracking link via email/SMS to track your package in real time.

7. Delivery Partner & Address Policy

  • We use trusted courier partners like Delhivery, Bluedart, Ekart, and India Post.
  • Ensure your shipping address is accurate and complete. We are not responsible for delays due to incorrect addresses.

8. Delays & Issues

  • If your order is delayed beyond the estimated delivery time, please contact our support team.
  • In rare cases of lost shipments, we will initiate a replacement or refund as per our policy.

9. Contact Us

For any shipping-related queries, reach out to our support team:
📧 Email: queries.hrbrothers@gmail.com
📞 WhatsApp/Call: 7303362101